Nooww
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Terms of Service

1. Agreement to Terms

By accessing or using Nooww ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including website visitors who interact with embedded Nooww buttons.

2. Description of Service

Nooww provides a platform that enables real-time video meetings between website visitors and sales teams. Our Service includes:

  • Embeddable "Talk to Us Now" buttons for websites
  • Instant video meeting creation and management
  • Team notification and routing systems
  • Calendar integration and scheduling
  • Analytics and conversion tracking
  • Workflow automation tools

3. Account Registration and Security

3.1 Account Creation

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Requirements

You must be at least 16 years old and have the legal capacity to enter into these Terms. If you're using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

4. Acceptable Use Policy

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Transmit any malicious code, viruses, or disruptive technologies
  • Harass, abuse, or harm other users
  • Impersonate any person or entity
  • Collect or store personal data without consent
  • Interfere with or disrupt the Service or servers
  • Use the Service to send spam or unsolicited communications
  • Reverse engineer or attempt to extract source code
  • Use automated systems to access the Service without permission

5. Workspace and Team Management

5.1 Workspace Administration

Workspace administrators have control over team members, integrations, and settings. Administrators are responsible for:

  • Managing team member access and permissions
  • Configuring integrations and workflows
  • Ensuring team compliance with these Terms
  • Managing billing and subscriptions

5.2 Team Member Responsibilities

Team members must use the Service in accordance with their organization's policies and these Terms.

6. Payment Terms

6.1 Subscription Plans

Nooww offers various subscription plans with different features and limits. By selecting a plan, you agree to pay the associated fees.

6.2 Free Trial

We may offer a free trial period. At the end of the trial, you'll be charged unless you cancel. Trial terms may vary and will be specified at signup.

6.3 Billing

  • Subscriptions are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • You're responsible for all applicable taxes
  • We may change prices with 30 days notice
  • Failed payments may result in service suspension

6.4 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.

7. Intellectual Property Rights

7.1 Our Property

The Service and its original content, features, and functionality are owned by Nooww and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Your Content

You retain ownership of content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content as necessary to provide the Service.

7.3 Feedback

Any feedback, suggestions, or ideas you provide about the Service may be used by us without any obligation to you.

8. Third-Party Services and Integrations

The Service integrates with third-party services like Google Calendar, Slack, and payment processors. Your use of these integrations is subject to their respective terms and privacy policies. We are not responsible for third-party services' practices or content.

By enabling integrations, you authorize us to access and use your information from these services as necessary to provide our Service.

9. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as detailed in the Privacy Policy.

You're responsible for maintaining the confidentiality of any sensitive information shared during meetings and ensuring compliance with applicable data protection laws.

10. Service Availability and Modifications

10.1 Availability

We strive to provide reliable service but do not guarantee uninterrupted or error-free operation. The Service may be unavailable due to maintenance, updates, or circumstances beyond our control.

10.2 Modifications

We reserve the right to modify or discontinue the Service (or any part thereof) with or without notice. We will not be liable for any modification, suspension, or discontinuance.

11. Disclaimers and Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR RELIABILITY.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOOWW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify and hold harmless Nooww, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your content or information

14. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms.

Upon termination, your right to use the Service will cease immediately. Provisions that should survive termination will remain in effect.

15. Governing Law and Disputes

These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict of law principles.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

16. General Provisions

16.1 Entire Agreement

These Terms constitute the entire agreement between you and Nooww regarding the Service.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver.

16.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page.

Your continued use of the Service after changes constitute acceptance of the modified Terms.

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